Privacy Policy
Introduction
At Good Marks Edu, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard information when you interact with us, whether through our website, online platforms, or physical locations. By engaging with our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal information to provide and enhance our services, including:
- Contact Information: Name, email address, phone number, and address to facilitate communication.
- Student Information: Age, grade level, academic preferences, and performance data to tailor our educational programs.
- Payment Information: Necessary billing details to process payments securely.
- Usage Data: Information regarding your use of our website and platforms, collected through cookies and similar tracking technologies, to improve user experience.
2. How We Use Your Information
The information collected is used in the following ways:
- To Provide Educational Services: Including live classes, interactive sessions, assessments, and study materials.
- Personalized Learning: To adapt our curriculum to meet students’ needs and enhance their learning experience.
- Communication: To inform you about updates, new courses, or changes to our services.
- Analytics: To analyze usage trends, allowing us to improve the platform and learning experience.
- Security: To protect against unauthorized access and maintain the integrity of our services.
3. Information Sharing and Disclosure
We do not share your personal information with third parties, except in the following cases:
- Service Providers: Third-party partners who assist us in delivering services (e.g., payment processors, communication platforms) with strict data protection standards.
- Legal Requirements: If required by law, or to protect our rights and ensure user safety.
- Consent: With your permission, we may share information for additional services or promotions.
4. Security Measures
We prioritize data security and employ measures to safeguard personal information from unauthorized access, alteration, or disclosure. Our team continuously monitors security practices to maintain the protection of all user data.
5. Data Retention
Personal information is retained only as long as necessary for educational purposes, compliance with legal obligations, or legitimate business interests.
6. Children's Privacy
We recognize the importance of children’s privacy and take extra precautions to ensure the security of minors’ data. Parental or guardian consent is required for children under the age of 13 to use our services.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access to your data.
- Correction of inaccurate information.
- Request for data deletion, under certain conditions.
- Opting out of certain communications.
To exercise these rights, please contact us via the information provided below.
8. Updates to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.